New Ticket Complex for the Hermitage Museum

The opening of a new complex for booking tickets took place on 14 April 1999.

The complex fitted with modern equipment provides the public with specially developed tickets showing views of the Hermitage. Four new POS terminals SIEMENS NIXDORF BEETL 60 RTF with thermo-printers BOCA 41 MB are installed in the Hermitage, and the same terminal with a printer in the Menshikov Palace, the Branch of the Museum. All the units of the equipment are linked into a united system. A special computer program was developed to resolve the problem of automatization of the process of providing all kinds of tickets including season tickets.

Besides, the system produces book-keeping accounts and gives statistical data on the public admission. The installation was carried out by members of the Hermitage staff jointly with the firm INFOTEC. The Director of the Museum Mikhail Piotrovsky and his Personal assistants were the first persons amongst those who booked new tickets at a new booking-office of the Museum.